Customers get to choose their own shipping method at check-out. We offer different shipping options. Please know that the shipping time frame you see on the website is your TRANSIT TIME ONLY once your package ships. We process orders in the order of received. Processing your order can take anywhere from 1-3 business days to prepare for shipping. This is listed here on our Shipping and Returns page, as well as each listing. The BEST thing to do is contact us immediately during our normal business hours if you are needing your package outside of normal processing time. We cannot guarantee it can go out the same day, but we will make every effort to try.
* INTERNATIONAL SHIPPING*
Please be aware that some countries do charge additional customs/duties taxes upon the arrival of your package. This tax is not the responsibility nor affiliated with Oh La La Dancewear. UPS is an option for international shipping, please be aware that the duties charged using UPS is extremely high. Any international customer that chooses this shipping method will be contacted first before shipping. Please be advised that USPS International can have delays due to COVID. We will not be able to refund or re-ship items with extreme delays.
Chic Ballet Dancewear Co. will accept any return within 14 days of receiving an item(s). Items must be in new condition with tags attached and free of smoke, makeup, deodorant, or any stains. If a return/exchange is not returned in its original condition, Chic Ballet Dancewear Co. reserves the right to deny a return and ship back to the buyer. We will accept a return/exchange for any merchandise deemed defective within 90 days of purchase. Once it is beyond 90 days, we are sorry that no defective merchandise may be returned/exchanged.
Holiday Returns/Exchanges: If you have passed the 14 day return/exchange window, we will issue store credit for items purchased as Christmas gifts (purchases must be from November 1 through December 25). All returns for store credit from the Christmas buying window must be post marked no later than the first Monday, after New Years to be eligible.
Buyers will be responsible for shipping fees of all returns, unless it was our error. Please include your original packing slip that was inside your shipment and state the reason for return or exchange. We can also exchange the item if you would like (exchange shipping fees are FREE as an added incentive). Include your packing slip in your return/exchange package.
Once we receive your return in the mail, please allow 3-5 business days for the return to be processed.
Chic Ballet Dancewear Co.
640 Washington St.
Eden, NC 27288
Thank you so much for shopping with us! We hope you have enjoyed your purchase!